Privacy Notice

Privacy Notice

Australian National Lighting ABN 17 053 435 920 is committed to respecting the privacy of your personal information.  This website Privacy Notice explains our policy for dealing with personal information that we collect through our website under the domain name "australiannationallighting.com / australiannationallighting.com.au" (Australian National Lighting Site).

Throughout this Privacy Notice, we refer to your "personal information" which means information which identifies you as an individual or from which your identity can be reasonably ascertained.  Your home address and home telephone number are examples of personal information.

We will post any changes to this Australian National Lighting Site Privacy Notice on the Australian National Lighting Site, so we encourage you to check this Australian National Lighting Site Privacy Notice from time to time.

Information collected

The information about you which we may collect through the Australian National Lighting Site includes any messages or comments you submit to us via the Australian National Lighting Site. This includes:

·                    any details you provide to us as part of a payment process;

·                    any messages or comments you email us which may include personal information such as your name and email address;

·                    information collected when you participate in an online survey; and

·                    your email address if you subscribe to our newsletters or mailing lists.

In common with many websites we may also collect aggregated information which tells us about visitors to the Australian National Lighting Site but not the identity of those visitors. For example, we may collect information about the date, time and duration of visits and which pages of the Australian National Lighting Site are most commonly accessed. This information is used by us to help to administer and improve the Australian National Lighting Site.

You may browse through information-only areas of the Australian National Lighting Site without providing any personal information to us. However, we may not be able to provide the full range of services through the Australian National Lighting Site if we are not provided with the information outlined above.

Australian National Lighting respects the privacy of all current and prospective supporters. If you do not wish to receive communication (via mail, email or phone) from us, please call + 61 (02) 9747 2877.

Cookies

Like many websites, the Australian National Lighting Site may use "cookies" which store some information on computers accessing the Australian National Lighting Site. Cookies may be used by us for a variety of purposes. For example, we may use cookies to recognise a computer which has previously visited this Australian National Lighting Site and customise the Australian National Lighting Site according to previous preferences and site behaviour. Cookies may also be used to manage security and store information about the type of browser being used. With most Internet browsers, users can erase cookies from their computer, block all cookies, or receive a warning before a cookie is stored. However, some parts of this Australian National Lighting Site may not function fully for users that disallow cookies.

Use and disclosure of information

In addition to providing our products and services to you, we may use or disclose personal information that we collect about you:

·                    to provide you with promotional information - in accordance with privacy laws - about our products and services;

·                    for administrative purposes including research, planning, service development, security and risk management;

·                    where a third party acquires or wishes to acquire, or makes inquiries in relation to acquiring, an interest in Australian National Lighting; or

·                    to the extent that we are required or authorised by law to do so.

·                    We DO NOT share personal information with ANY third party.

We may use and disclose aggregated non-personally identifying information collected through this Australian National Lighting Site as part of our process of constantly improving the Australian National Lighting Site and Australian National Lighting services and products.

How we handle email and "Contact us" messages

Australian National Lighting may preserve the content of any email, or "Contact us" or other electronic message or form, that we receive. Any personal information contained in those messages will only be used or disclosed in ways set out in this Australian National Lighting Site Privacy Statement. The message content may be monitored by our service providers or Australian National Lighting employees for purposes including trouble shooting, compliance, auditing and maintenance, or where email abuse is suspected.

Links

The Australian National Lighting Site may, from time to time, contain links to the websites of other organisations which may be of interest to you. Linked websites are responsible for their own privacy practices and you should check those websites for their respective privacy statements.

Security

We use a number of mechanisms to protect the security and integrity of your personal information. Unfortunately, no data transmission over the Internet can be guaranteed as completely secure. So while we strive to protect such information, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once any personal information comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification or disclosure.

Access to information

If you wish to request access to any personal information which we hold about you as a result of our information collection practices outlined in this Australian National Lighting Site Privacy Notice, please contact us using the "Contact details" set out below. Please provide as much detail as you can about the particular information you seek, in order to help us retrieve it. An access fee may be charged to cover our costs of providing the information to you.

Contact details

If you have any questions or feedback about privacy, or wish to make a complaint about the way in which we have handled your personal information, you may contact us as set out below:

Contact Australian National Lighting

Email:               sales@australiannationallighting.com / sales@australiannationallighting.com.au
Phone:              + 61 (02) 9747 2877
Address:           Po Box 2, Burwood NSW 2134, Sydney AUSTRALIA.

Version 1 – 14th September 2010

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